Interbet Privacy Policy — How We Protect Pakistani Players' Data

This Privacy Policy describes how Interbet ("we", "us", "our", "the Platform") collects, processes, stores and protects the personal information of users ("you", "the Player") who access or use the Interbet website at interbet.ws and any related services, applications or features.

Interbet is operated as an online betting and gaming platform serving Pakistani players. We understand that privacy is something Pakistani internet users take seriously — particularly when it comes to financial data and identity documents — and this policy is written to give you a straightforward, honest picture of exactly what happens to your data when you use Interbet.

By registering an account or using any Interbet service, you confirm that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions, which govern your use of the platform. Where there is any conflict, the Terms and Conditions take precedence except on specific privacy matters addressed in this document.

Interbet collects personal information in several different ways — information you give us directly, information generated automatically when you use the platform, and in some cases information from third-party verification services. Here is a breakdown of each category:

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Pakistani mobile number (used for account verification and two-factor authentication)
• Email address (used for account notifications and communications)
• Contact address in Pakistan (required for account and payment records)
• Password (stored only in hashed form — never in readable plain text)
• CNIC, passport or other government-issued ID documents (when required for identity or age verification)

Information generated by platform use:

• Betting and gaming history — all bets placed, games played, amounts staked and outcomes
• Deposit and withdrawal records including amounts, timestamps and payment methods used
• Login timestamps, session durations and device information
• IP addresses and approximate geographic location (city level, not GPS precision)
• Customer support conversation records when you contact Interbet
• Responsible gaming preferences and self-exclusion elections

Information from third-party services:

• Age and identity verification results from document verification providers
• Payment confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay and banking partners
• Fraud and anti-money-laundering screening results from compliance service providers

Every piece of data Interbet holds is used for a defined purpose. We do not collect data speculatively or hold data for purposes other than those listed below:

• Account creation and management: Your name, mobile number and email are needed to create and operate your Interbet account — including password resets, security alerts and account notifications.
• Age and identity verification: Pakistani regulations and responsible gaming obligations require Interbet to verify that players are 18 years of age or older. Your date of birth and ID documents are used for this purpose only.
• Processing deposits and withdrawals: Interbet processes all transactions in PKR. Your payment method details are shared with our certified payment gateway partners solely to execute deposits and withdrawals.
• Anti-money-laundering (AML) compliance: Interbet is required to monitor transactions and player activity for patterns that indicate potential money laundering or financial crime. This is a legal obligation, not a discretionary check.
• Customer support: When you contact Interbet via live chat or email, your account information and conversation history is used to resolve your query efficiently. Support records are retained for dispute resolution purposes.
• Platform personalisation: Interbet may use your betting and gaming history to present relevant promotions, suggest markets or features you may find useful, and improve the platform based on how players actually use it.
• Security and fraud prevention: Login history, IP data and device information are monitored to detect unauthorised access attempts, duplicate accounts and suspicious betting patterns.
• Marketing communications: If you opted in, Interbet may send you promotional emails or SMS about offers, bonuses and new features. You can opt out at any time with no impact on your account.

Interbet processes your personal data on the following legal bases:

1. Contractual necessity: Processing your name, contact details, payment data and betting history is necessary to deliver the Interbet service you signed up for. Without this data, Interbet cannot operate your account.
2. Legal obligation: Interbet is required by applicable financial regulations to verify player identities, retain financial records for a minimum period and report suspicious transactions. This processing cannot be opted out of — it is a legal requirement.
3. Legitimate interests: Interbet processes technical and security data (IP addresses, session logs) to protect the platform, detect fraud and maintain service stability. Our legitimate interest in running a secure platform is balanced against your privacy rights.
4. Consent: Marketing communications are sent only where you have provided explicit consent. You may withdraw this consent at any time.

Payment security is a priority for any Pakistani online platform, and Interbet takes it seriously. When you deposit via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card, your payment credentials are handled as follows:

• Interbet never stores your Easypaisa or JazzCash PIN, MPIN, or wallet password at any point.
• Card numbers are tokenised by our payment gateway and never stored in readable form on Interbet's servers.
• All payment processing is conducted through PCI DSS-compliant third-party gateways.
• Payment transaction records retained by Interbet contain only reference numbers, amounts, timestamps and method identifiers — not full account credentials.

Interbet processes deposits and withdrawals as quickly as technically possible. Our finance team has access to transaction status information only — not to your underlying payment account credentials. If a payment dispute arises, Interbet works with the relevant payment provider to resolve it using transaction reference data.

Interbet does not sell your personal data. We share data only in the following specific, controlled circumstances:

• Payment gateway partners: Transaction data is shared with Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card processing providers solely to execute your deposits and withdrawals.
• Identity verification providers: Where you submit identity documents for KYC verification, these are processed by certified third-party verification services operating under strict data handling agreements with Interbet.
• Fraud and AML screening services: Interbet uses third-party compliance services to screen transactions and account activity against known fraud and money laundering indicators. These providers operate under contractual data protection obligations.
• Casino game providers: Your account identifier (not your full personal details) is shared with game studios like Evolution Gaming and Pragmatic Play to deliver casino games and record game outcomes. These providers operate certified, audited gaming platforms.
• Legal and regulatory authorities: Interbet will disclose personal data to law enforcement or regulatory authorities where required by applicable law or a valid legal order. We will inform you of any such disclosure where we are legally permitted to do so.

Interbet uses cookies and similar technologies on its website to deliver a functional, personalised and secure experience. Here is what each type does:

• Essential cookies: Required for the platform to function. These maintain your logged-in session, remember your language preferences and protect against cross-site request forgery. You cannot opt out of essential cookies without losing access to the platform.
• Performance cookies: Collect anonymised data about how players navigate the Interbet website — which pages are visited most, where users encounter errors, how long sessions last. This helps Interbet improve the platform. No personally identifiable data is included.
• Functionality cookies: Remember your preferences — for example, your preferred language, sports lobby layout or preferred deposit method — so you don't have to re-enter them each visit.
• Analytics cookies: Interbet uses standard web analytics tools to understand aggregate platform usage. These tools process data in anonymised form and are used only for internal platform improvement decisions.

You can manage your cookie preferences through your browser settings at any time. Note that disabling non-essential cookies may affect some features of the Interbet platform but will not prevent you from logging in, betting or making payments.

Interbet retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, meet legal obligations, and defend against potential disputes or legal claims. The general retention schedule is as follows:

• Account data (name, contact, DOB): Retained for the duration of your active account, plus 5 years after account closure to meet KYC and AML record-keeping requirements.
• Financial records (deposits, withdrawals, transaction history): Retained for 7 years from the date of each transaction, which is a standard financial record-keeping requirement.
• Betting and gaming history: Retained for the duration of your account and 3 years after closure, to allow for dispute resolution and regulatory review.
• Technical logs (IP, device, session data): Retained for a rolling 90-day period, after which older logs are automatically deleted.
• Customer support records: Retained for 3 years from the date of each interaction.
• Identity documents (KYC): Retained in encrypted form for the duration of account plus 5 years, in accordance with legal requirements.

When your data reaches the end of its retention period, Interbet deletes or anonymises it so that it can no longer be associated with you individually.

As an Interbet player you have the following rights regarding your personal data. To exercise any of these rights, contact Interbet at support@interbet.ws — requests are handled within 30 days:

Interbet is a platform for adults only. The minimum age to register and use any Interbet service is 18 years. Interbet does not knowingly collect or process personal data from anyone under the age of 18.

Where Interbet discovers or has reason to believe that a player is under 18 years of age, the account will be suspended immediately. Any data associated with that account will be reviewed and either deleted or retained only as required for legal purposes relating to the underage access incident. Any deposits made to the account will be returned to the originating payment method after deduction of any payouts already made.

If you are a parent or guardian and believe your child has created an Interbet account, please contact us at support@interbet.ws immediately and we will investigate and close the account as quickly as possible.

Interbet implements multiple layers of technical and operational security to protect player data from unauthorised access, loss or disclosure:

• TLS/SSL encryption for all data in transit between player devices and Interbet servers
• AES-256 encryption for sensitive data at rest, including identity documents and financial records
• Password hashing using strong one-way algorithms — Interbet staff cannot read your password
• Two-factor authentication available for all accounts, strongly recommended for all Pakistani players
• Access controls ensuring that only authorised Interbet staff with a specific job-related need can access player data, and only the minimum data necessary for their role
• Regular security audits conducted by independent third-party security specialists
• Data breach response plan in place — in the event of a breach affecting your data, Interbet will notify affected players as quickly as possible and provide clear information about what happened and what steps to take

No online platform can guarantee absolute security against all possible threats. However, Interbet's security standards represent current industry best practice for a platform of our size and the sensitivity of the data we handle.

Interbet reviews and updates this Privacy Policy periodically to reflect changes in our data practices, changes in applicable law, or changes to the services we offer. When we make a material change to this policy, we will notify registered players via email and display a notice on the Interbet website for a reasonable period before the changes take effect.

The effective date at the top of this page will be updated whenever the policy changes. We recommend saving or bookmarking this page so you can check back easily. Your continued use of Interbet after changes take effect constitutes acceptance of the updated Privacy Policy.

If a proposed change to this policy materially reduces your privacy rights, Interbet will seek your explicit acknowledgement before the change takes effect on your account.

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or need to report a concern about how Interbet has handled your personal information, please get in touch through the following channels:

• Email: support@interbet.ws — privacy and data requests typically responded to within 3 business days
• Live Chat: Available 24/7 via the Interbet website — fastest channel for general queries

Interbet's support team handles privacy requests in both Urdu and English. All privacy-related communications are treated as confidential and are handled separately from standard customer support queries to ensure appropriate care and attention.

For details about your rights as a bettor on the Interbet platform more broadly, including responsible gaming tools, please visit our Responsible Gaming page. For the full rules governing your account and use of the platform, refer to our Terms and Conditions.