Help Centre

Interbet FAQ — Answers for Pakistani Players

Whether you're new to Interbet or a regular player, this FAQ covers the most common questions about account setup, deposits and withdrawals in PKR, cricket and PSL betting, bonuses, responsible gaming and more. If you can't find the answer here, our 24/7 support team is one message away.

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Interbet — Pakistan's trusted betting platform, operating fully in PKR with local payment methods

Account 8 Deposits 7 Withdrawals 6 Betting 8 Bonuses 6 Casino 5 Responsible Gaming 5 Technical 5

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Account

8 questions

Registering at Interbet takes under two minutes. Go to the Register page, enter your full name, Pakistani mobile number, email address and date of birth. Choose a username and password, accept the Terms and Conditions, and click Create Account. Your account is activated immediately with no waiting period. You must be 18 or older to register — a minimum age check is applied at registration and again when you request your first withdrawal.

Yes. Creating an Interbet account is completely free. There are no registration fees, monthly charges, or subscription costs. You only spend money when you choose to make a deposit. Even then, Interbet itself doesn't charge deposit fees — your mobile wallet or bank may apply their own transfer charges, but those are entirely on their side, not ours.

No. Interbet operates a strict one-account-per-person policy. Creating duplicate accounts — whether to claim bonuses multiple times or for any other reason — is a clear breach of our Terms and Conditions. If duplicate accounts are detected, all associated accounts will be closed and balances forfeited. If you can't remember your login details, contact our support team to recover your existing account rather than creating a new one.

You don't need to upload any documents to create your account or place bets. However, before your first withdrawal is processed, Interbet will carry out a standard identity check. You'll be asked to provide a clear photo or scan of your CNIC (Computerised National Identity Card) or passport. This is a one-time process — once verified, all future withdrawals are processed without additional documentation. Most verifications are completed within a few hours during business days.

To update your registered contact details, go to Account Settings → Personal Details after logging in. You may be asked to verify your identity before the change is applied — particularly for a mobile number change, since the number is used for password resets and OTPs. If you're having difficulty updating your details, contact our 24/7 support team via live chat and they'll assist you directly.

You can log in to Interbet using either your username or your registered Pakistani mobile number. If you've forgotten both, contact our support team via live chat with the email address you registered with — we can identify your account from your email and help you recover access without creating a new account.

If you wish to close your account permanently, please contact Interbet's support team via live chat or email at support@interbet.ws. Before closure, any verified withdrawable balance will be returned to your registered payment method. Please note that if the reason for closure relates to problem gambling, our team will direct you to Interbet's Responsible Gaming tools — including permanent self-exclusion — which may be more appropriate than a standard account closure.

Yes. Interbet takes data security seriously. All data transmitted between your device and Interbet's servers is protected by industry-standard TLS/SSL encryption. We do not sell your personal data to third parties. For full details of how your data is collected, stored and used, please read our Privacy Policy. If you have a specific data protection concern, contact support@interbet.ws.

Deposits

7 questions

Interbet accepts all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT) and Visa/Mastercard debit and credit cards. All transactions are processed in PKR — there is no currency conversion or exchange rate to worry about. New payment methods are added regularly, so check the Deposit and Withdrawal page for the current full list.

The minimum first deposit at Interbet is Rs 500. This applies across all payment methods including Easypaisa and JazzCash. Subsequent deposits may have a lower minimum depending on the payment method — check the current limits on the Deposit and Withdrawal page. There is no cap on the maximum deposit amount, though very large deposits may require additional verification.

Deposits via Easypaisa and JazzCash are credited to your Interbet balance instantly — in most cases within a few seconds of completing the payment on your mobile wallet app. If a deposit hasn't appeared in your balance after 10 minutes, contact our live chat support with your transaction reference number and we'll locate and credit it manually.

No. Interbet does not charge any fees on deposits. The full amount you send reaches your betting balance. However, your payment provider (Easypaisa, JazzCash, your bank, etc.) may apply their own transaction fees as per their terms. Those fees are outside Interbet's control. If you're unsure whether your wallet charges transfer fees, check directly with your payment provider.

No. Interbet requires that all deposits come from a payment method registered in your own name. Deposits from third-party accounts — even a family member's wallet — are not permitted. This is to comply with anti-money laundering regulations and to ensure that withdrawals can only be made back to accounts that match your verified identity. If a third-party deposit is detected, it may be returned and the account temporarily restricted pending investigation.

This occasionally happens due to a connectivity issue between the payment gateway and Interbet's system. First, wait 10–15 minutes — most such cases resolve automatically. If your balance still hasn't updated after that, open a live chat with Interbet's support team and share: (1) the date and time of the deposit, (2) the amount, (3) the payment method used, and (4) the transaction reference number from your wallet. Our team will trace and manually credit the deposit within minutes.

Yes. Interbet's responsible gaming tools include daily, weekly and monthly deposit limits. You can set these in Account Settings → Responsible Gaming → Deposit Limits. Once set, no deposits exceeding the limit are possible until the period resets. Limit reductions take effect immediately; any increase requires a 24-hour cooling-off period before activation. See the Responsible Gaming page for full details.

Withdrawals

6 questions

Log in and go to Account → Withdraw. Select your withdrawal method (Easypaisa, JazzCash, bank transfer or card), enter the amount, and confirm. Withdrawals are processed to the same payment method you used to deposit — this is a standard anti-money laundering requirement. Before your first withdrawal, you'll need to complete KYC identity verification (CNIC or passport upload). After that, withdrawals are processed without delay on Interbet's side. For full details visit the Deposit and Withdrawal page.

Withdrawal processing times vary by method. Easypaisa and JazzCash withdrawals are typically received within 15–30 minutes after Interbet approves them. Bank transfers (IBFT) usually arrive within 1–2 business days, though same-day delivery is common during banking hours. Visa/Mastercard withdrawals may take 3–5 business days depending on your card issuer. Interbet processes withdrawal requests promptly — delays are almost always on the payment provider's side, not ours.

Yes. The minimum withdrawal amount at Interbet is Rs 1,000. This applies across all payment methods. There is no arbitrary maximum withdrawal limit on standard accounts, though very large withdrawals may be processed in stages and may require additional documentation as part of our standard compliance procedures.

The most common reasons for a withdrawal being declined include: (1) KYC verification is not yet complete — upload your CNIC or passport in Account Settings; (2) the withdrawal method doesn't match your deposit method; (3) active bonus funds with unmet wagering requirements are included in the balance (bonus funds cannot be withdrawn until wagering is complete); (4) the withdrawal amount is below Rs 1,000. If none of these apply, contact live chat support with your withdrawal reference number.

Interbet's policy requires withdrawals to go back to the same payment method that was used for deposits — this is a standard anti-money laundering measure. If you have genuinely changed your primary payment method (for example, you no longer use Easypaisa and now primarily use JazzCash), contact our support team before requesting a withdrawal. We'll review the situation and, after identity confirmation, may be able to update your withdrawal method.

Interbet does not charge fees for processing withdrawals. The full amount you request is sent to your payment method. Any fees that appear on your wallet or bank statement are charged by your payment provider — these are entirely outside Interbet's control. If you're concerned about unexpected deductions, check your Easypaisa, JazzCash or bank's fee schedule directly.

Betting — Cricket, PSL & Football

8 questions

Interbet covers all major cricket competitions relevant to Pakistani fans — Pakistan Super League (PSL), Pakistan international fixtures (Tests, ODIs, T20Is), Champions Trophy, Asia Cup, ICC World Cup and more. For each match, Interbet offers markets including: match winner, top batsman, top bowler, total runs (over/under), man of the match, method of dismissal, session runs, individual player performance and dozens of ball-by-ball in-play markets. Full details are on the Cricket Betting and PSL Betting pages.

The minimum stake at Interbet is Rs 200 per bet on most sports markets. Some special markets or promotional bets may have different minimums — these are stated clearly on the bet slip before you confirm. There is no fixed maximum stake per se, but Interbet's system may apply individual bet limits on specific markets, particularly very high-odds selections or during sensitive live events.

Yes — live in-play betting is one of Interbet's most popular features among Pakistani players. Once a match is underway, you can bet in real time on ball-by-ball markets: next over runs, next wicket method, current batsman score, run rate comparison and dozens of others. Odds update dynamically with every delivery. Live betting is available on PSL matches, Pakistan internationals and major T20 leagues worldwide. Ensure you have a stable internet connection for the best live betting experience.

Bets can be voided for several reasons: (1) the match or event was abandoned, postponed or cancelled; (2) the market was suspended due to a data feed error and bet acceptance was paused; (3) odds were published at an obvious error price (known as a palpable error) — Interbet's terms allow bets placed at manifestly incorrect odds to be voided; (4) the specific market rules dictate a void (e.g., a player named in a top batsman bet doesn't take part in the match). Voided bets are always returned to your account balance in full.

Yes. Interbet's bet slip supports accumulator betting — combine two or more selections from different events to multiply your potential payout. The minimum number of selections for an accumulator is 2 (known as a double). There is no fixed maximum, though very large accumulators may be subject to reduced payout limits. Note that all legs of an accumulator must win for it to pay out — one losing selection settles the entire accumulator as a loss.

Yes. Interbet offers a comprehensive football betting section covering the English Premier League, UEFA Champions League, La Liga, Serie A, Bundesliga, Pakistan football competitions and international tournaments. Markets include match result (1X2), both teams to score, over/under goals, Asian handicap, correct score, first goalscorer, half-time result and more. Full details are on the Football Betting page.

Interbet offers cash-out functionality on selected markets. When cash-out is available for your bet, a "Cash Out" option and the current cash-out value will appear on your open bets screen. The value offered reflects the current probability of your bet winning based on live odds. Cash-out availability varies by sport, competition and specific market. Not all bets are eligible for cash-out — check your open bets to see which ones currently offer the option.

Interbet's virtual sports section offers computer-simulated matches available around the clock — no waiting for a real fixture. Virtual sports include virtual cricket, virtual football leagues, virtual horse racing, virtual greyhound racing and virtual basketball. Results are generated by a certified random number generator. Full details on markets, odds and how virtual sports work are on the Virtual Sports page.
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From the mountains of Hunza to the streets of Karachi — Interbet brings cricket betting to every corner of Pakistan

Bonuses & Promotions

6 questions

Interbet offers a welcome bonus to new players who register and make their first qualifying deposit. The current offer details — including the bonus percentage, maximum bonus amount and any promo codes required — are published on the promotions page of your account after login. Full terms and conditions for every bonus, including wagering requirements, eligible markets and expiry dates, are stated clearly before you activate any offer.

A wagering requirement (also called a playthrough requirement) specifies how many times you must bet the bonus amount before you can withdraw it as real cash. For example, a Rs 1,000 bonus with a 10x wagering requirement means you need to place bets totalling Rs 10,000 using the bonus before it converts to withdrawable cash. Wagering requirements vary by offer — they are always stated in the bonus terms. Progress towards wagering completion is visible in your account under Account → Bonuses.

No. Bonus funds cannot be withdrawn until all associated wagering requirements have been met in full. If you request a withdrawal while bonus wagering is still in progress, the bonus balance will typically be forfeited and only your real cash balance will be withdrawn. This is stated clearly in every bonus's terms. If you don't want the wagering commitment, you can decline a bonus before activating it — this is always an option at Interbet.

Yes. Interbet runs regular cricket-focused promotions tied to Pakistan Super League matches, Pakistan international series and major ICC tournaments. These include enhanced odds on specific PSL matches, free bet offers on selected fixtures, and reload bonuses timed around major cricket events. During PSL season in particular, Interbet's promotions page is updated frequently — check it before each matchday for the latest offers.

First, check that your deposit met the minimum qualifying amount for the specific promotion. Also check that you activated the bonus correctly — some offers require you to click an "Opt In" button before depositing, or enter a promo code at the deposit screen. If the bonus still hasn't appeared after 30 minutes, contact Interbet's live chat support with your deposit confirmation reference and details of the promotion you were expecting. Our team will check and apply it manually if you were eligible.

Bonus eligibility varies by promotion. Most welcome bonuses and sports reload bonuses can be used on the majority of cricket, football and sports betting markets. Casino bonuses and free spins are generally restricted to specific games. Very short-odds selections (typically odds below 1.3) usually don't count towards wagering requirements even if the bet wins. The eligible markets and minimum odds for every promotion are stated in the individual bonus terms — always read them before activating an offer.

Online Casino

5 questions

Interbet's casino section includes live dealer tables (roulette, blackjack, baccarat, live game shows), slots (hundreds of titles from major providers), popular South Asian games (Andar Bahar, teen patti, jhandi munda), crash games, and poker. Live tables run 24/7 with dealers who operate in both Urdu and English during peak hours, making the experience genuinely accessible for Pakistani players. Full details are on the Online Casino page.

Yes. All casino games at Interbet use certified Random Number Generator (RNG) technology for slots and virtual table games, meaning every outcome is genuinely random and independent of previous results. Live dealer games use physical cards and wheels operated by real dealers under camera — there is no software manipulation of live game outcomes. Game providers whose titles appear on Interbet are independently audited by third-party testing laboratories for fairness and RTP (return to player) accuracy.

Yes. Interbet offers a dedicated poker section with Texas Hold'em cash tables and tournaments in PKR. Both beginner and experienced players are catered for — there are tables at a range of stake levels and a regular tournament schedule. Full information on game variants, buy-ins, blinds and tournament formats is available on the Poker page.

Yes. The full Interbet casino, including live dealer tables, slots, Andar Bahar and poker, works on any modern smartphone browser — Android Chrome or iOS Safari. The interface is designed to work on smaller screens without losing functionality. Live video streams for live dealer tables are optimised for mobile data connections as well as Wi-Fi. No app download is required.

Casino minimum bets vary by game. Most live dealer tables have minimum bets starting from Rs 100–200 per round, making them accessible for players with a modest balance. Slot minimum spins start from as low as Rs 10 on some titles. High-roller tables with higher minimums are also available. The specific bet limits for each game are displayed on the game's information screen before you join the table or start spinning.

Responsible Gaming

5 questions

Interbet provides six responsible gaming tools available to every player directly in their account: deposit limits (daily/weekly/monthly), loss limits (daily/weekly/monthly), session time limits, reality check reminders, cool-off periods (24 hours to 30 days) and self-exclusion (3 months, 6 months, 1 year, or permanent). All are found in Account Settings → Responsible Gaming. Using any of these tools will never negatively affect your account. Full details on the Responsible Gaming page.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose your exclusion period (3 months, 6 months, 1 year or permanent) and confirm. Self-exclusion takes effect immediately — your account access is disabled the moment you confirm, with no waiting period. Any withdrawable balance at the time of exclusion will be returned to your registered payment method. Self-exclusion cannot be reversed before the chosen period expires.

No. Using deposit limits, loss limits, session timers, cool-off periods or self-exclusion will never result in any reduction in your bonus eligibility, account standing or ability to withdraw a legitimate balance. These tools are purely for your benefit. Interbet does not penalise players in any way for using responsible gaming features.

Common warning signs include: betting more than you intended regularly, chasing losses by increasing stakes, betting with money meant for household expenses, feeling anxious or irritable when not betting, lying to family about gambling, borrowing money to fund bets, and feeling unable to stop even when you want to. If any of these apply to you, please visit Interbet's Responsible Gaming page for the full self-assessment quiz and advice on next steps. Help is available — and using it is always the right decision.

Yes. If a family member is concerned about a loved one's gambling and has the account holder's knowledge and consent, they can contact Interbet's support team at support@interbet.ws or via live chat to request account restriction or self-exclusion. Interbet handles these requests with complete confidentiality and takes them seriously. For cases involving severe financial distress, our team can arrange emergency account restriction on the same day.

Technical & Platform

5 questions

No app download is required. The full Interbet platform — sports betting, live casino, deposits, withdrawals, account management — runs directly in your mobile or desktop browser. Open Chrome, Safari or Firefox, go to interbet.ws and log in. On Android, you can add the site to your home screen from the browser menu for quick access. The browser-based experience is fully optimised for mobile and loads quickly even on a 4G connection.

Try these steps in order: (1) Check your internet connection — switch between mobile data and Wi-Fi to see if one is faster; (2) Clear your browser cache (Settings → Privacy → Clear Browsing Data); (3) Try a different browser — Chrome and Firefox are recommended; (4) Disable any VPN or proxy, as these can slow loading significantly; (5) Restart your device. If the site remains unusably slow, contact our support team — there may occasionally be a brief maintenance window, which would be announced on our support channels.

Yes, provided your bet was accepted before the market was suspended. In live betting, markets are temporarily suspended during key moments (e.g., between overs, following a wicket) and then reopened with updated odds. If your bet was confirmed with a reference number before the suspension, it is valid and will settle based on the actual match outcome. If a bet was placed after a key event occurred but before the odds were updated (e.g., a goal was scored but the odds hadn't yet adjusted), Interbet reserves the right to void the bet at manifestly incorrect odds.

Interbet's platform is intended for Pakistani players accessing the site from Pakistan. Using a VPN to access the platform from a jurisdiction where online betting is restricted may constitute a breach of Interbet's Terms and Conditions. Additionally, VPNs can cause slower connections, payment processing issues and may trigger security checks. If you're in Pakistan and having access issues without a VPN, contact our support team for assistance.

You can reach Interbet's support team in three ways: (1) Live Chat — available 24/7 directly on the website; click the chat icon at the bottom of any page. This is the fastest option for urgent issues; (2) Email — send a detailed message to support@interbet.ws; response time is typically within 2–4 hours during peak hours; (3) Account Message Centre — log in and submit a support request from within your account for non-urgent issues. All channels are staffed by Urdu and English speakers.
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Interbet brings online betting entertainment to every city in Pakistan — Multan, Lahore, Karachi and beyond

Why Players in Pakistan Choose Interbet

Six reasons that Pakistani bettors trust Interbet for cricket, PSL and casino

All Transactions in PKR

No currency conversion, no exchange rate losses. Every deposit, bet and withdrawal at Interbet happens in Pakistani Rupees. Easypaisa, JazzCash, IBFT and Visa/Mastercard are all supported from day one.

Instant Deposits, Fast Withdrawals

Easypaisa and JazzCash deposits hit your balance in seconds. Withdrawals to mobile wallets are typically processed within 30 minutes after Interbet's approval — no unnecessary waiting around to access your winnings.

Deep Cricket & PSL Coverage

Ball-by-ball live markets, pre-match PSL odds, session betting and player performance markets — cricket betting at Interbet is built specifically for the Pakistani fan who watches every delivery.

Built for Mobile — No App Needed

The full Interbet experience works perfectly in your browser on any Android or iPhone. No downloads, no updates, no storage space required. Open a tab and you're in — it's that simple for Pakistani players.

24/7 Support in Urdu & English

Whether you have a question about a deposit, a bet result or your account settings, Interbet's live chat team is available around the clock. You don't have to struggle through English if Urdu is more comfortable.

Responsible Gaming Built In

Deposit limits, session timers, self-exclusion — all available in your account settings from day one. Interbet makes it easy to keep betting as entertainment rather than a problem, with no penalties for using these tools.

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FAQ questions answered across all topics for Pakistani players
24/7
Live support in Urdu and English — including Eid and public holidays
<4h
Average email support response time for account and payment queries
500K+
Registered Interbet players across Pakistan using the platform daily

Didn't Find Your Answer?

Our support team is here to help — in Urdu and English, any time

Live Chat — 24/7

The fastest way to get help. Click the chat icon at the bottom of any page. Average response time under 2 minutes during peak hours.

Email Support

Send a detailed message to support@interbet.ws. Ideal for account queries, payment issues and formal complaints. We respond within 2–4 hours.

Account Message Centre

Log in and submit a support ticket from within your account dashboard. Useful for non-urgent questions with full context attached.

Interbet support staff will never ask for your password via any channel. If you receive a message asking for your password or financial details claiming to be from Interbet, please report it to support@interbet.ws immediately and do not respond to the request.

Ready to Start?

Not Yet an Interbet Player? Join Free Today

Registration takes under two minutes. Get immediate access to cricket betting, PSL markets, the full casino and football in PKR — with deposits from Rs 500 via Easypaisa or JazzCash. Already registered? Log back in and start betting.

18+ only. Please play responsibly. Responsible Gaming